GOODNESSMERCY EBERECHUKWU ANYANWU

Results-Oriented Administrative & Program Management Professional

Lagos, NG.

About

Results-oriented professional with over 6 years of progressive experience driving institutional efficiency, policy implementation, and program coordination across healthcare, aviation, and development sectors. Adept in strategic reporting, stakeholder engagement, and workflow optimization, consistently delivering measurable improvements in productivity and compliance. Committed to advancing sustainable development through innovative problem-solving and fostering collaborative, ethical environments.

Work

Optima Healthcare (HMO)

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Executive Assistant (Office of the Director)

Lagos, Lagos, Nigeria

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Summary

Oversees executive operations and reporting for a healthcare organization, enhancing efficiency and stakeholder relations.

Highlights

Optimized executive workflows and reporting systems, resulting in a 25% reduction in missed deadlines and improved operational efficiency.

Strengthened critical partner engagement by implementing robust CRM management strategies, fostering enhanced collaboration and accountability.

Orchestrated seamless cross-functional communication initiatives, significantly boosting organizational efficiency by 35% across departments.

Federal Airports Authority of Nigeria (FAAN)

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Administrative / Cargo Officer

Lagos, Lagos, Nigeria

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Summary

Managed cargo operations and administrative tasks for a national aviation authority, ensuring compliance and inter-agency efficiency.

Highlights

Improved compliance reporting and inter-agency collaboration, leading to a 30% increase in operational efficiency within cargo logistics.

Ensured ethical decision-making by maintaining meticulous documentation and facilitating transparent communication across all operational levels.

Contributed to the development and implementation of safer, more reliable logistics operations, consistently adhering to national aviation standards.

Aeroport College of Aviation

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Administrative and Travel Officer

Lagos, Lagos, Nigeria

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Summary

Coordinated logistics and travel for an aviation college, ensuring compliance and cost-effectiveness.

Highlights

Successfully managed comprehensive logistics for academic workshops and travel, achieving 100% compliance and an 18% cost saving.

Fostered an inclusive learning environment by coordinating effective learner support and communication strategies for students and staff.

Nigerian Youth Chamber of Commerce

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Program Coordinator

Lagos, Lagos, Nigeria

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Summary

Led youth entrepreneurship and civic engagement programs, securing partnerships and funding for the Nigerian Youth Chamber of Commerce.

Highlights

Designed and implemented impactful youth entrepreneurship and civic engagement programs, successfully engaging over 2,500 participants.

Authored compelling policy briefs and funding proposals, securing crucial multi-sector partnerships and financial resources for program expansion.

Championed youth inclusion in governance by spearheading collaborative, data-driven initiatives that empowered young leaders.

Ishiba Empowerment and Development Center

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Executive Support Officer

Lagos, Lagos, Nigeria

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Summary

Coordinated community empowerment projects and monitored fund disbursements for a development center.

Highlights

Coordinated impactful community empowerment projects, successfully promoting educational access and organizational transparency.

Implemented rigorous monitoring of fund disbursements, ensuring complete integrity and accountability across all local development initiatives.

Education

ESFAM-BENIN University

Cotonou, Littoral, Benin
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B.Sc. International Relations and Diplomacy Grade:

Valley View University

Oyibi, Greater Accra, Ghana
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B.A. Human Resource Management Grade:

Certificates

Diploma in Human Resource Management

Alison Online

Diploma in Cargo, Baggage and Handling

Aeroport College of Aviation

Certificate in Off-Grid Solar Energy

Udemy

Skills

Administrative & Executive Support

Executive Workflow Optimization, Reporting Systems Management, CRM Management, Cross-departmental Communication, Office Administration, Travel Logistics, Executive Coordination, Documentation Management.

Program & Project Management

Program Coordination, Policy Implementation, Stakeholder Engagement, Partnership Development, Funding Proposals, Community Empowerment, Youth Programs, Project Planning, Initiative Leadership.

Operations & Logistics

Cargo Operations, Logistics Management, Compliance Reporting, Inter-agency Collaboration, Supply Chain Support, Operational Efficiency, Aviation Standards.

Data & Analysis

Strategic Reporting, Data Interpretation, Performance Metrics, Fund Monitoring, Workflow Optimization, Analytical Thinking.

Soft Skills & Leadership

Inclusive Collaboration, Ethical Conduct, Transparency, Accountability, Teamwork, People-Centered Approach, Problem-Solving, Adaptability, Cross-functional Communication, Interpersonal Skills, Continuous Learning.

Technical Proficiency

MS Office Suite, Google Workspace, ERP Systems, CRM Software, Trello, Asana, Slack, Zoom.